Frequently asked questions

Freemiga is a fast, no-log VPN service that helps you bypass censorship, protect your privacy, and access the open internet from anywhere, including Iran.

No. We run a strict no-log policy — we don't record which sites you visit, what you download, or your browsing history. We only keep the account and billing information needed to run the service (see our Privacy Policy for details).

You can pay by card or with USDT (crypto) on the Tron or Polygon network. Every plan is a one-time payment for its full duration — there's no recurring subscription or auto-renewal.

Yes — new accounts get a limited free trial plan so you can test speed and compatibility before paying for a full plan. See the Plans page for current details.

Each plan has its own device limit, shown on the Plans page. If you need more simultaneous connections, choose a higher-tier plan.

After signing up and choosing a plan, follow our step-by-step setup guide for Windows, macOS, iPhone, Android, and more.

Yes, in specific cases — for example if the service fails to provision or a payment was charged in error. See our Refund Policy for the full conditions and how to request one.

Yes. Card payments are processed by a PCI-compliant payment provider — we never see or store your full card number. Crypto payments are verified directly on-chain.

Your VPN access ends when your plan's duration runs out. You can renew into the same plan or switch to a different one at any time from your dashboard.

Open a support ticket from your dashboard once logged in, or use our Contact page if you don't have an account yet — our team replies as quickly as possible, day or night.